Category Archives: Authentic communication

Anticipating the message; I couldn’t have been more wrong

Tuning into BBC radio 4 recently, I caught the last few minutes of an episode in a series I had never heard before – The Headline Ballads. From what I heard I understood the programme to be comparing and contrasting … Continue reading

Posted in Authentic communication, communication channels, Internal communications, People management / motivation, Story telling, Success factors, Uncategorized | Tagged , , | Leave a comment

Ladies, don’t be a purveyor of ‘the deadfish handshake’

I’ve been shaking a lot of hands lately. This is primarily because we are in tournament season at my tennis club and etiquette demands that, win, lose, or crash and burn, we end each match with handshakes all round. As … Continue reading

Posted in Authentic communication, Culture, first impressions, Success factors | Leave a comment

‘Tell me’ versus ‘show me’ – overcoming the limitations of the spoken word.

Sally Magnusson’s book Where Memories Go is the story of her mother’s fight to retain her grip on her articulate self. Mamie Baird Magnusson was regarded as one of the finest journalists of her generation. Her daughter’s book combines an … Continue reading

Posted in Authentic communication, Business Leadership, communication channels, Corporate Communications, Corporate Values, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Four things internal comms and marketing comms can learn from each other

In my previous post The Yin and Yang of Corporate Messaging, I referenced Shel Holtz’s article that listed 11 good reasons to keep employee communications as a distinct function, separate from external communication functions.  In this follow-on post, I highlight … Continue reading

Posted in Authentic communication, communication channels, Corporate Communications, employee advocacy, Employee Engagement, Internal communications | Tagged , | Leave a comment

Is honesty always the best policy?

Anyone who reads my blog regularly knows that I’m a firm advocate of honesty in the workplace. I think honesty is the least we should expect from our leaders and, to be frank, in these days of hyper-transparency, the chances … Continue reading

Posted in Authentic communication, Business Leadership, Culture, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Life Lessons

I’m not immune to the irony of learning about what is / should be important in life, career, relationships from someone, significantly younger than I, who is coming to grips with her own premature death. Earlier this month, I read … Continue reading

Posted in Authentic communication, Success factors | Tagged , , | Leave a comment

Actions speak louder than words … but words are a (good)* start.

When comparing the speeches of some of today’s world leaders, it’s interesting to consider what gives one person’s utterances more credibility than another’s. Interestingly, when seeking illustrations of this,  I unknowingly selected numbers 1, 2 and 4 from the World’s … Continue reading

Posted in Authentic communication, Business Leadership, Culture, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment