Category Archives: Authentic communication

Prepare yourself. From annual to pulse surveys. An unstoppable shift.

This week I joined a webinar hosted by Questa Agency with Matt Stephens and Dominic Walters of Heartbeat Ltd  on: “Top 10 reasons to ditch the annual survey and to choose the pulsing approach”. They were certainly preaching to the … Continue reading

Posted in Authentic communication, communication channels, Culture, Employee Engagement, Feedback surveys, Internal communications, Middle management, People management / motivation | Tagged , , , , | Leave a comment

The Future of Internal Comms. Is there one?

Job hunting over the last few months has given me the opportunity to rethink the role the IC professional plays within a business. A variety of inputs have spurred my thinking: IC professionals debating “The Future of IC” Before Christmas … Continue reading

Posted in Authentic communication, Business Leadership, employee advocacy, Employee Engagement, Internal communications, People management / motivation | Leave a comment

Anticipating the message; I couldn’t have been more wrong

Tuning into BBC radio 4 recently, I caught the last few minutes of an episode in a series I had never heard before – The Headline Ballads. From what I heard I understood the programme to be comparing and contrasting … Continue reading

Posted in Authentic communication, communication channels, Internal communications, People management / motivation, Story telling, Success factors, Uncategorized | Tagged , , | Leave a comment

Ladies, don’t be a purveyor of ‘the deadfish handshake’

I’ve been shaking a lot of hands lately. This is primarily because we are in tournament season at my tennis club and etiquette demands that, win, lose, or crash and burn, we end each match with handshakes all round. As … Continue reading

Posted in Authentic communication, Culture, first impressions, Success factors | Leave a comment

‘Tell me’ versus ‘show me’ – overcoming the limitations of the spoken word.

Sally Magnusson’s book Where Memories Go is the story of her mother’s fight to retain her grip on her articulate self. Mamie Baird Magnusson was regarded as one of the finest journalists of her generation. Her daughter’s book combines an … Continue reading

Posted in Authentic communication, Business Leadership, communication channels, Corporate Communications, Corporate Values, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Four things internal comms and marketing comms can learn from each other

In my previous post The Yin and Yang of Corporate Messaging, I referenced Shel Holtz’s article that listed 11 good reasons to keep employee communications as a distinct function, separate from external communication functions.  In this follow-on post, I highlight … Continue reading

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Is honesty always the best policy?

Anyone who reads my blog regularly knows that I’m a firm advocate of honesty in the workplace. I think honesty is the least we should expect from our leaders and, to be frank, in these days of hyper-transparency, the chances … Continue reading

Posted in Authentic communication, Business Leadership, Culture, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment