Category Archives: Authentic communication

Prepare yourself. From annual to pulse surveys. An unstoppable shift.

Posted on March 4, 2018 by madeleinekavanagh

This week I joined a webinar hosted by Questa Agency with Matt Stephens and Dominic Walters of Heartbeat Ltd  on: “Top 10 reasons to ditch the annual survey and to choose the pulsing approach”. They were certainly preaching to the … Continue reading →

Posted in Authentic communication, communication channels, Culture, Employee Engagement, Feedback surveys, Internal communications, Middle management, People management / motivation | Tagged , , , , | Leave a comment

The Future of Internal Comms. Is there one?

Posted on February 27, 2018 by madeleinekavanagh

Job hunting over the last few months has given me the opportunity to rethink the role the IC professional plays within a business. A variety of inputs have spurred my thinking: IC professionals debating “The Future of IC” Before Christmas … Continue reading →

Posted in Authentic communication, Business Leadership, employee advocacy, Employee Engagement, Internal communications, People management / motivation | Leave a comment

Anticipating the message; I couldn’t have been more wrong

Posted on January 16, 2017 by madeleinekavanagh

Tuning into BBC radio 4 recently, I caught the last few minutes of an episode in a series I had never heard before – The Headline Ballads. From what I heard I understood the programme to be comparing and contrasting … Continue reading →

Posted in Authentic communication, communication channels, Internal communications, People management / motivation, Story telling, Success factors, Uncategorized | Tagged , , | Leave a comment

Ladies, don’t be a purveyor of ‘the deadfish handshake’

Posted on December 13, 2016 by madeleinekavanagh

I’ve been shaking a lot of hands lately. This is primarily because we are in tournament season at my tennis club and etiquette demands that, win, lose, or crash and burn, we end each match with handshakes all round. As … Continue reading →

Posted in Authentic communication, Culture, first impressions, Success factors | Leave a comment

‘Tell me’ versus ‘show me’ – overcoming the limitations of the spoken word.

Posted on August 4, 2015 by madeleinekavanagh

Sally Magnusson’s book Where Memories Go is the story of her mother’s fight to retain her grip on her articulate self. Mamie Baird Magnusson was regarded as one of the finest journalists of her generation. Her daughter’s book combines an … Continue reading →

Posted in Authentic communication, Business Leadership, communication channels, Corporate Communications, Corporate Values, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Four things internal comms and marketing comms can learn from each other

Posted on July 24, 2015 by madeleinekavanagh

In my previous post The Yin and Yang of Corporate Messaging, I referenced Shel Holtz’s article that listed 11 good reasons to keep employee communications as a distinct function, separate from external communication functions.  In this follow-on post, I highlight … Continue reading →

Posted in Authentic communication, communication channels, Corporate Communications, employee advocacy, Employee Engagement, Internal communications | Tagged , | Leave a comment

Is honesty always the best policy?

Posted on February 25, 2015 by madeleinekavanagh

Anyone who reads my blog regularly knows that I’m a firm advocate of honesty in the workplace. I think honesty is the least we should expect from our leaders and, to be frank, in these days of hyper-transparency, the chances … Continue reading →

Posted in Authentic communication, Business Leadership, Culture, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Life Lessons

Posted on January 16, 2015 by madeleinekavanagh

I’m not immune to the irony of learning about what is / should be important in life, career, relationships from someone, significantly younger than I, who is coming to grips with her own premature death. Earlier this month, I read … Continue reading →

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Actions speak louder than words … but words are a (good)* start.

Posted on January 1, 2015 by madeleinekavanagh

When comparing the speeches of some of today’s world leaders, it’s interesting to consider what gives one person’s utterances more credibility than another’s. Interestingly, when seeking illustrations of this,  I unknowingly selected numbers 1, 2 and 4 from the World’s … Continue reading →

Posted in Authentic communication, Business Leadership, Culture, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

‘Us’ and ‘Them’. An unavoidable reality?

Posted on December 19, 2014 by madeleinekavanagh

I’ve just read a blog post by Ian Buckingham entitled Internal engagement? Us vs Them? As a regular blogger in an area of great interest to me – business and brand culture transformation – I often read Ian’s posts.  This … Continue reading →

Posted in Authentic communication, business jargon, Business Leadership, Corporate Communications, Culture, Internal communications, People management / motivation, Success factors | Tagged , , , , , | 1 Comment