Category Archives: Personal Values

Taking personal responsibility – a too rare leadership quality

A few years ago I was asked to produce a high impact presentation on the strengths and opportunities for improvement of the organisation’s leadership capability. The presentation would be used to introduce a facilitated discussion on leadership at their annual … Continue reading

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Lessons in Leadership.

So, you’ve recently been appointed CEO to one of the largest multinational organisations in the world. You operate in every corner of the globe, but your HQ is in Europe where the numbers reveal a serious downward trend. Worse, the … Continue reading

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The fragility of trust.

I’ve been working on a blog about what businesses can do when trust in their leadership is being stretched to breaking point, and I began musing about the fragility of trust and the relationship between trust and respect: Trust: reliance … Continue reading

Posted in Authentic communication, Business Leadership, Internal communications, Leadership Behaviours, People management / motivation, Personal Values | Tagged , , , | Leave a comment

Do as you would be done by.

In my view there is no better (or simpler) rule of thumb when you find yourself in the unfortunate position of making a colleague redundant. So why is it that, so often, due process seems to assume more importance than … Continue reading

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Words really can make a difference.

In July this year I wrote a blog with the hopefully provocative title “Do words really make a difference?”.  It was a sentence uttered by Rhidian Brook in one of his Thought for the Day pieces for Radio 4. Funnily … Continue reading

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Lessons from Sicily.

During my recent holiday in Catania, Sicily, I couldn’t help but think that the very relaxed approach the Sicilians appear to take to work – an attitude which, I believe, is fairly characteristic of life in Southern Europe – might … Continue reading

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Walking the talk of employee engagement

Employee engagement is the Holy Grail we internal communicators seek to deliver.  Engaged employees are “fully involved in and enthusiastic about their work” (Wikipedia).  They “…act in a way that furthers their organisations interests” (ibid) thus boosting productivity and profitability. Despite the … Continue reading

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