Category Archives: Success factors

Taking personal responsibility – a too rare leadership quality

A few years ago I was asked to produce a high impact presentation on the strengths and opportunities for improvement of the organisation’s leadership capability. The presentation would be used to introduce a facilitated discussion on leadership at their annual … Continue reading

Posted in Business Leadership, Corporate Values, High performing companies, Leadership Behaviours, Personal Values, Success factors, Trust | Tagged | Leave a comment

Anticipating the message; I couldn’t have been more wrong

Tuning into BBC radio 4 recently, I caught the last few minutes of an episode in a series I had never heard before – The Headline Ballads. From what I heard I understood the programme to be comparing and contrasting … Continue reading

Posted in Authentic communication, communication channels, Internal communications, People management / motivation, Story telling, Success factors, Uncategorized | Tagged , , | Leave a comment

Ladies, don’t be a purveyor of ‘the deadfish handshake’

I’ve been shaking a lot of hands lately. This is primarily because we are in tournament season at my tennis club and etiquette demands that, win, lose, or crash and burn, we end each match with handshakes all round. As … Continue reading

Posted in Authentic communication, Culture, first impressions, Success factors | Leave a comment

How far can you trust anonymous feedback?

I’ve been reading about Memo – “the anonymous app that could revolutionize the workplace” launched at the tail end of 2014 and it’s already creating a bit of a stir in some business and technology editorials. “Memo is an app … Continue reading

Posted in Corporate Values, Culture, Feedback surveys, Internal communications, Success factors | Tagged , , , , , , , | Leave a comment

Life Lessons

I’m not immune to the irony of learning about what is / should be important in life, career, relationships from someone, significantly younger than I, who is coming to grips with her own premature death. Earlier this month, I read … Continue reading

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‘Us’ and ‘Them’. An unavoidable reality?

I’ve just read a blog post by Ian Buckingham entitled Internal engagement? Us vs Them? As a regular blogger in an area of great interest to me – business and brand culture transformation – I often read Ian’s posts.  This … Continue reading

Posted in Authentic communication, business jargon, Business Leadership, Corporate Communications, Culture, Internal communications, People management / motivation, Success factors | Tagged , , , , , | 1 Comment

#FridayFun: Counting up or counting down? What that says about your personality?

This has long intrigued me. When I exercise, it’s usually at home, switching between a number of different exercise videos for variety. I’ve noticed that some of the trainers count up the repetitions, while others count down. As I huff … Continue reading

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