Monthly Archives: December 2014

‘Us’ and ‘Them’. An unavoidable reality?

I’ve just read a blog post by Ian Buckingham entitled Internal engagement? Us vs Them? As a regular blogger in an area of great interest to me – business and brand culture transformation – I often read Ian’s posts.  This … Continue reading

Posted in Authentic communication, business jargon, Business Leadership, Corporate Communications, Culture, Internal communications, People management / motivation, Success factors | Tagged , , , , , | 1 Comment

#FridayFun: Counting up or counting down? What that says about your personality?

This has long intrigued me. When I exercise, it’s usually at home, switching between a number of different exercise videos for variety. I’ve noticed that some of the trainers count up the repetitions, while others count down. As I huff … Continue reading

Posted in Change, Success factors | Tagged | Leave a comment

The role of video as a channel for improving social collaboration

Earlier this year I was invited by Media Platform to attend a webinar on Driving Engagement with your Enterprise Social Network.  I was motivated to register by the company’s positioning statement: “In the age of online video and social media, … Continue reading

Posted in Corporate Communications, Feature SM, Internal communications, Social media, Success factors | Tagged , , , , , , | Leave a comment

Feedback surveys need to be meaningful to both the instigator and the respondent.

I have recently been on the receiving end of two random pulse surveys. One is the automated survey that appears to come up after every ‘live chat’ session with Vodafone customer support. After weeks of trying to resolve the same … Continue reading

Posted in Employee Engagement, Feedback surveys, Success factors | Tagged , , , | Leave a comment