Category Archives: Culture

Ladies, don’t be a purveyor of ‘the deadfish handshake’

I’ve been shaking a lot of hands lately. This is primarily because we are in tournament season at my tennis club and etiquette demands that, win, lose, or crash and burn, we end each match with handshakes all round. As … Continue reading

Posted in Authentic communication, Culture, first impressions, Success factors | Leave a comment

What is the optimum size for an internal comms function?

I started re-considering this question when I read a LinkedIn status update from my former CommsQuest colleague David Norton who wrote: “It is that time of year again, just had the 3rd meeting this week about Comms budgets for 2016. … Continue reading

Posted in Business Leadership, Change, communication channels, Culture, employee advocacy, Employee Engagement, Internal communications, Leadership Behaviours | Tagged , , , , , , | Leave a comment

Being innovative is not limited to innovators.

This is a slight reinvention of an idea proposed in a book I have just finished reading: “Without Their permission” (subtitle: “How the 21st Century will be Made not Managed”) by Alexis Ohanian – co-founder of Reddit.com. 16 months after … Continue reading

Posted in Corporate Values, Culture, Future trends, Innovation, Internal communications, Social media | Tagged , , , , , , , | Leave a comment

Is honesty always the best policy?

Anyone who reads my blog regularly knows that I’m a firm advocate of honesty in the workplace. I think honesty is the least we should expect from our leaders and, to be frank, in these days of hyper-transparency, the chances … Continue reading

Posted in Authentic communication, Business Leadership, Culture, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Can large corporations ever match the transparency of a start-up?

I may be naïve. Indeed I’m regularly accused of it, but I’d love to work for an organisation where employees are rewarded for speaking up and championing their beliefs rather than one where they sit tight and wait to see … Continue reading

Posted in Business Leadership, Corporate Values, Culture, High performing companies, Leadership Behaviours, Social media | Tagged , , , , | Leave a comment

How far can you trust anonymous feedback?

I’ve been reading about Memo – “the anonymous app that could revolutionize the workplace” launched at the tail end of 2014 and it’s already creating a bit of a stir in some business and technology editorials. “Memo is an app … Continue reading

Posted in Corporate Values, Culture, Feedback surveys, Internal communications, Success factors | Tagged , , , , , , , | Leave a comment

Actions speak louder than words … but words are a (good)* start.

When comparing the speeches of some of today’s world leaders, it’s interesting to consider what gives one person’s utterances more credibility than another’s. Interestingly, when seeking illustrations of this,  I unknowingly selected numbers 1, 2 and 4 from the World’s … Continue reading

Posted in Authentic communication, Business Leadership, Culture, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment