Category Archives: People management / motivation

Anticipating the message; I couldn’t have been more wrong

Tuning into BBC radio 4 recently, I caught the last few minutes of an episode in a series I had never heard before – The Headline Ballads. From what I heard I understood the programme to be comparing and contrasting … Continue reading

Posted in Authentic communication, communication channels, Internal communications, People management / motivation, Story telling, Success factors, Uncategorized | Tagged , , | Leave a comment

‘Tell me’ versus ‘show me’ – overcoming the limitations of the spoken word.

Sally Magnusson’s book Where Memories Go is the story of her mother’s fight to retain her grip on her articulate self. Mamie Baird Magnusson was regarded as one of the finest journalists of her generation. Her daughter’s book combines an … Continue reading

Posted in Authentic communication, Business Leadership, communication channels, Corporate Communications, Corporate Values, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Everyone’s talking digital transformation, but what does that really mean?

There are those who find the digital revolution-in-the-making the most exciting opportunity to shake the world of commerce since the invention of the internet. There are others who find it scary, overwhelming and/or mystifying. And (many?) others who find it … Continue reading

Posted in business jargon, Corporate Communications, digital, digital transformation, Employee Engagement, Future trends, People management / motivation | Tagged , , , , | Leave a comment

Is honesty always the best policy?

Anyone who reads my blog regularly knows that I’m a firm advocate of honesty in the workplace. I think honesty is the least we should expect from our leaders and, to be frank, in these days of hyper-transparency, the chances … Continue reading

Posted in Authentic communication, Business Leadership, Culture, Employee Engagement, Internal communications, Leadership Behaviours, People management / motivation | Tagged , , , , | Leave a comment

Actions speak louder than words … but words are a (good)* start.

When comparing the speeches of some of today’s world leaders, it’s interesting to consider what gives one person’s utterances more credibility than another’s. Interestingly, when seeking illustrations of this,  I unknowingly selected numbers 1, 2 and 4 from the World’s … Continue reading

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‘Us’ and ‘Them’. An unavoidable reality?

I’ve just read a blog post by Ian Buckingham entitled Internal engagement? Us vs Them? As a regular blogger in an area of great interest to me – business and brand culture transformation – I often read Ian’s posts.  This … Continue reading

Posted in Authentic communication, business jargon, Business Leadership, Corporate Communications, Culture, Internal communications, People management / motivation, Success factors | Tagged , , , , , | 1 Comment

How do you recover employees’ trust after the troubleshooter has gone?

Undoubtedly there are times when an organisation or function needs a shake-up. One approach is to bring in an outsider. Someone with no legacy loyalties, no history, no baggage, but with a clearly defined agenda: whether it be to deliver … Continue reading

Posted in Business Leadership, Corporate Communications, Culture, Employee Engagement, Middle management, People management / motivation | Tagged , , , , , , | Leave a comment