Category Archives: Trust

Taking personal responsibility – a too rare leadership quality

A few years ago I was asked to produce a high impact presentation on the strengths and opportunities for improvement of the organisation’s leadership capability. The presentation would be used to introduce a facilitated discussion on leadership at their annual … Continue reading

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Lessons in Leadership.

So, you’ve recently been appointed CEO to one of the largest multinational organisations in the world. You operate in every corner of the globe, but your HQ is in Europe where the numbers reveal a serious downward trend. Worse, the … Continue reading

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Barclays – still haemorrhaging trust all over.

When Chief Executive of Barclays – Antony Jenkins – was guest editor of the Today programme on Radio 4 over Christmas, he said that he expected it to be five to 10 years before he can restore public trust in … Continue reading

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When trust is broken.

We all know, from a personal perspective, how hard it is to trust someone again who you believe has lied to you or in some way abused your trust in them. It requires focus, commitment and demonstrable evidence over time. … Continue reading

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Words really can make a difference.

In July this year I wrote a blog with the hopefully provocative title “Do words really make a difference?”.  It was a sentence uttered by Rhidian Brook in one of his Thought for the Day pieces for Radio 4. Funnily … Continue reading

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